(21:36:37) Customer Service ok
(21:36:49) Customer Service how can I help you?
(21:36:55) [Visitor page reloaded. New URL: http://www.nussopillows.com/
(21:37:30) Visitor i think it was the 10 x 30 bolsters that i ordered before.please confirn
(21:37:36) Customer Service let me check...
(21:37:59) Customer Service yes, the 10" x 30" is correct
(21:38:08) Customer Service you ordered 10 pieces
(21:38:30) Visitor what is the price each and is there a discount for over 6
(21:39:21) Customer Service price is $10.75 as per the website and your previous invoice
(21:39:44) Customer Service our qty discounts are for orders in the $500 range
(21:39:51) Visitor can they be filled with more stuffing to make them denser
(21:39:59) Customer Service yes
(21:40:10) Visitor what is the cost
(21:40:14) Customer Service if you visit the factory, we can fill to your spec
(21:41:44) Visitor i haven't visited the factory but if i could get what you fill and then 1/2 more on top. does that make sense. customers are finding them too soft
(21:42:41) Customer Service we can definitely do that.... the $10.75 is based on a fill weight of 3.4 lbs, so increasing fill weight by 50% would increase the costs by approximately 50%
(21:43:14) Visitor price please
(21:43:29) Customer Service each additional pound = $2.60
(21:43:54) Customer Service so an extra 1.7 lbs would be 15.17
(21:43:57) Customer Service total
(21:45:27) Visitor i will check with the one i have done to see what the weight is, but i think that might just work. could you tell delivery time
(21:45:44) Customer Service we're running about 1 week right now
(21:46:51) Visitor thank you i will check with my bolster and let you know what the weight will be. thanks for your help
(21:47:04) Customer Service your welcome
Review - custom work is available at current prices extra stuffing would cost 2.60/lb and we need longer lead times.
No comments:
Post a Comment