Pillow inserts compressed - an informative chat

Transcript of chat re compressing pillow forms and my comments at end -customer's name deleted

 

(16:11:45) I have a question. I always order  order the 18"by 18" pillow forms rom you and they are great thank you and I'm wondering how much more it is to have them individually vacuum sealed for easier shipping to customers? I would also  take them to my trade shows.

(16:11:45)  Visitor Hi, I have a question. I order the 18"by 18" pillow forms and I'm wondering how much more it is to have them individually vacuum sealed for easier shipping to customers?
(16:12:04)  Customer Service pls hold i will reread the question
(16:12:29)  Customer Service about 50 cents each
(16:12:40)  Visitor Ok, thank you that seems reasonable.
(16:12:51)  Customer Service we can also include a nice personalized private label of your on he bag
(16:13:13)  Visitor How much more is that?
(16:13:36)  Customer Service included.
(16:13:51)  Customer Service please hold i will give you the link

 (16:13:59)  Visitor Ok. Thank you so much very helpful:)
(16:15:21)  Customer Service   our home page www.nussopillows.com has a video on it , the private label is about 30 seconds into the video it will give you a clear indication of what we do.
(16:15:49)  Visitor ok great. Will know for my next order.
(16:15:59)  Customer Service bye

Additional comments by writer -offering your customers the finished. product will definitely enhance your products  likability you will have a competitive advantage over other decorative pillow manufacturers. Here are a few pictures of some of their in better houses products.

You can travel to the trade shows  and fill the pillow there. 

The most common question asked of the decorative cushion manufacturer is " What size cushion insert do I  with your cover?"  You  can now have the answer in hand and make the sale easier to close


Here are some pictures of the customers  decorative cushion covers.
and below I have put in the you-tube video for your convenience

Cluster designs decorator cushion

Tiffany design decorator cushion

Visit the Pillow factory see your pillows, pillow forms being made

We manufacture all goods on site here in Toronto, you are welcome to drop in .
We blow and stuff the cushion inserts, manufacture the pillows , quilt the mattress protectors, and pack the quilt batts, and make the bags of polyester stuffing all on site

Warehouse hours 8:30 AM to 5:00 PM  Monday  to Thursday to 3:00 PM on Friday
Factory is open longer but not open to the public.
How do you get to the warehouse pickup location? Here's a map of where it is located:



. As you can see, the warehouse is located at an easy to get to location, just off the highway by the Yorkdale/Dufferin exit. If you are traveling by car you will find it quite easy to find the warehouse since it is so close to the major artery of Toronto's traffic system - the 401.

Yorkdale Mall is a landmark in Toronto and we are 5 minutes away by car and 10 by public transport,
I would not recommend walking
The TTC buses 47B and 47C from Yorkdale,  and north from Caledonia and Lawrence  W. stop 90 seconds from our door at the Tim Hortons. ( we are on the West side of Caledonia along Bentworth where the bus stops)

All orders can be picked up, please advise us at time of order,  We do carry some stock on hand , we prefer to make the orders as they come in though.

We have 3 loading docks, fully staffed there is rarely any waiting to pick up  your goods, Come see  us in action.
 

Custom Sizes of Pillow inserts

Another recent transcript of a live chat about custom sizes... gives a clear idea

20:35:19)  Visitor I REALLY REALLY wish you did custom sizes. It would be so helpful.
(20:35:47)  Customer Service we do, but we need a minimum of 50 pieces
(20:36:12)  Visitor You mean all 50 have to be the same size?
(20:36:59)  Customer Service usually... what is the name of your business?
(20:37:08)  Visitor *** *****
(20:37:35)  Customer Service what sizes are you looking for specifically?
(20:38:41)  Visitor My new shop opens on Apr 14th and we are doing Designer cushions...I expect I will have demand for lots of different sizes and perhaps shapes as well.
(20:39:19)  Customer Service we carry most of the popular sizes, sometimes you will be able to get  away with a size that is close to what you want
(20:39:50)  Visitor i've tried that and its ok but not great
(20:41:01)  [Visitor page reloaded. New URL: http://nussopillows.com/custom.htm ]
(20:41:27)  Customer Service hmmm, you can always send the list of your required sizes to office@nusso.com (mention that its for a retail store) and we can send you back a quote
(20:41:58)  Visitor Thank you very much.
(20:42:04)  Customer Service your welcome

Yes, we really do answer all chats right away. One of the many examples of our customer service initiatives.we edit out names and numbers for privacy concerns.

What size and shape decorator pillow to use

Rule # 1 Pillows and cushions within a room do not have to match. Biggest decorating mistake made by a layperson is buying all the same colorways.
 
Rule # 2 Know what you want to accomplish, if you want a a formal look most common size 18 inches square it is not too large on a small seat and will not look out of place on a sofa.
If the furniture has a low back I recommend using 16 inch square decorator pillows, With extra firm pillow inserts. 
For a casual feel go with the 22 inches or 24 inches square, Always use a down feather insert in the larger decorator pillows unless you are using the larger size as a floor pillow in which case go with the polyester fiber fill
 
Rule # 3 Use them odd numbers one for the chair and three to five for the love seat or sofa
 
Rule # 4 What feel do you want , Down feather inserts are more luxurious, and of course are more expensive. Polyester filled pillow inserts are stiffer, plumper and more resilient
 
Rule # 5 Don't just look at the furniture, look at the whole room. the wallpaper the floor or floor covering, even the view from the window should help you decide which colors or combination of colors to use
 
Rule # 6 More expensive is not necessarily better. Get the look and feel that you want. Consider decorating a work in progress allow yourself the opportunity to experiment and make changes slowly 
 
On a future post I will discuss the various shapes, when they should be used 
 
I found this great three minute  YouTube video of a professional decorator explaining sizes and colors you should find it very helpful

Halloween Crafts made of our polyester fiber and quilt batting

There was surge of buying in September of  polyester fiber fill  and polyester filled pillow forms by carfters and hobbyists  this year. This type of  spike in sales usually happens in October for Christmas,.

Decorator Cushions Holiday

Upon investigating I found that  many small manufacturers, hobbyists and craft guilds are now making a line of cushions , chair pads for rocking chairs, bolster pillow forms ( no pictures sent in though)  and quilted wall hangings for Halloween.

I put out  an email asking those who bought the polyester staple fiber  for some photos and I  will post afew. 

Understandability the Halloween selling season is short however it seems its quite lucrative for clients of Nussopillows

We did help them out this year by offering orange and black broadcloth to colors very popular in Halloween crafts and projetcs
I found that the most popular size made this time was the 26x26 euro pillow form insert all the way down to the small pillow form 10x12 ( pictures enclosed) Here are a few photos that were sent in.

Decorator Cushion

Chair pad

Quilted wall hanging